The
NHS & The Surgery
The Surgery is a private
business owned controlled and run by the four partners. We have an agreement
with the NHS to provide "Personal Medical Services" to people
registered on our list. Please understand, not all of our services are covered
by the NHS. For instance, there is a charge for some services, such as private
medical certificates.
We contract with Scarborough Whitby and Ryedale
Primary Care Trust to provide
"Personal Medical Services" (PMS) to our list of approximately 8,400
patients.
Our
Premises
The current surgery premises
were built in 1989 by the then partners. The building is owned and maintained
by the Partners for the good of the people of Filey, not by the NHS.
Please help us to look after it, just as you would if you were a guest in
somebody elses's house. Please report any abuse you might see, possibly by
calling the police if out of hours.
GP
Training
We are a Training Practice. We
work alongside General Practice Registrars, overseeing their professional
development, and benefiting from the new up to date skills they bring to the
practice. From time to time, we may ask you if we may make videos of your
consultation with the doctor, so that we may discuss that doctor might alter his
consulting for the better. All videos will be treated with the same degree of
confidentiality that your medical records are. If you would rather not give
permission for your consultation to be videoed, please simply say "no"
when asked. No-one will be upset or offended in any way.
As a Training Practice, we are
regularly inspected by outside visiting teams, who may inspect your medical
records to ensure that they are up to scratch. Occasionally, not all the
inspection team will be doctors, though they would treat your records as
absolutely confidential. If you would prefer that your records are not open to
this inspection , please let us know.
Computers
& The Surgery
Your medical records are
maintained on a computer system. You have full statutory access to inspect them
under the Data Protection Act, upon payment of the statutory fee.
Accident
& Emergency & The Surgery
Please understand that we
offer a range of medical services such as a normal General Practice might offer.
We are not a Minor Injuries Unit. We are not an Accident & Emergency
Department. All Accidents that require immediate treatment, eg lacerations etc.
should be taken straight to A&E at Scarborough Hospital.
Summer
Holidaymakers' Surgeries
The
Emergency Medical Services and ourselves cover the Holiday Parks in the area. We
offer appointments at the Filey Surgery (01723 515881) to holiday makers who are
able to get to the surgery, by taxi if necessary.
The
Emergency Services cover those patients so unwell they cannot be moved on 999,
or via NHS Direct.
Women
Doctors at The Filey Surgery
When
we look for a new Doctor, the law says we have to consider all applicants
equally, and appoint the very best applicant. It is ILLEGAL to consider whether
they are man or woman. Whilst we actively encourage women doctors to apply for
any vacancies we have, legally we must
appoint the very best applicant for the vacant position, be they man or woman.
If
you have a problem that you would prefer to discuss with a woman, why not make
an appointment to speak to one of our Practice Nurses? They can often help you
with "Women's Problems" without you having to see a male doctor.
Health
Advice on the Internet
Dental
Problems
The
Doctors at the Filey Surgery are not trained to deal with Dental Problems. The
dentist is.
If
you are registered with a dental practice on the NHS or privately, you should contact
them first. Their phone lines will provide details of the Emergency Dentist on
call.
Unregistered
patients can get treatment at Northway Clinic in Northway - phone 342712.
NHS
Dental Treatment can be found via NHS DIrect on 0845 4647
If
all else fails, you should attend Scarborough Hospital Accident & Emergency
Department. There is always an on call Oral Surgeon available for advice via
A&E.
Venereal
Disease
The
Department of Genito Urinary Medicine (tel. 342176) is at
Hazelwood Clinic
Now situated at Northway Clinic on Northway in Scarborough, by the Central
Police Station
Tuesday Men 2 –4 pm Mixed 4.30 – 6.30 pm
Friday Women 10 – 12 am Mixed 1.00 – 3.30 pm
Phone 01723 342176
It
is often better if you can attend with your partner.
